alpineweb.
A clear website for your business, built and looked after.
Made in Queenstown, NZ
We work with trades, cafés, tourism operators and other small businesses in Queenstown, Wānaka, Arrowtown and Central Otago. We also work with clients across New Zealand and overseas, by phone or video.
NZ$495 + GST to get started, then NZ$179 + GST a month. You approve the site before you pay the setup.
- Talk to Sam, in Queenstown
- See the site before you pay
- Hosting, security and small changes included
- Changes done within one business day
A small studio in Queenstown.
We’re a small studio in Queenstown. We design websites for local businesses, look after them once they’re live, and keep the process simple enough that you can get on with the actual work.
You’ll deal with Sam. We’re happy to meet around Queenstown, or to work by phone or video if you’re further away.
How it works
- Free site check
Send us your website and we’ll tell you, plainly, what’s unclear and what we’d fix first. No website yet? Email us and we’ll talk through a new one.
- We build it, you approve it
We agree the scope, we build the site, and you only pay the setup once you’re happy.
- Live and looked after
Hosting and security are included. Need a small change? Send us a message and we’ll do it within one business day.
What it costs
Three plans. You approve the site before you pay the setup. Your domain stays yours.
Website
NZ$495 + GST setup, then NZ$179 + GST a month.
NZ$495 + GST setup, then NZ$179 + GST a month, with a 12-month minimum. That’s NZ$2,643 + GST for the first year at these rates, then NZ$179 + GST a month after that.
The monthly fee includes hosting, security, unlimited small changes within one business day, click-to-call, and a short monthly report.
Small changes are text, photos you supply, opening hours and contact details on pages that already exist. New pages, a redesign, or new features are scoped separately.
You approve the site before you pay the setup. Read the terms.
Website + AI
Premium. NZ$1,490 + GST setup, then NZ$279 + GST a month.
That’s NZ$4,838 + GST for the first year at these rates, then NZ$279 + GST a month after that.
- Everything in Website
- An assistant that only answers from your site and an FAQ you approve
- Each enquiry goes to your inbox
- It does not make up prices or book jobs
- After-hours reply on the enquiry form
- One form to your inbox, or to a job system that accepts email
- 14 days of tweaks after launch
- Up to 100 AI conversations a month. More in blocks of 100 for NZ$20 + GST
Website + AI + Phone
Phone assistant. NZ$1,990 + GST setup, then NZ$399 + GST a month.
That’s NZ$6,778 + GST for the first year at these rates, then NZ$399 + GST a month after that.
- Everything in Website + AI
- Answers calls you miss or cannot take, on your number via call forwarding, or a new local number
- Answers common questions only from an FAQ you approve
- Takes booking or quote requests and messages, and sends you a summary by text or email
- Offers to put urgent calls through to a person, where that is set up
- Books into a calendar only where your booking system allows. We check that during setup
- Tells callers they are speaking with an AI assistant
- 14 days of tweaks after launch
- 200 call minutes a month. Extra minutes are NZ$0.45 + GST each
Already a client? You can add AI later for NZ$995 + GST setup. The monthly fee then goes from NZ$179 + GST to NZ$279 + GST. If you are already on Website + AI, you can add the phone assistant for NZ$500 + GST setup. The monthly fee then goes from NZ$279 + GST to NZ$399 + GST.
Bigger automation, such as live booking, a Tradify or ServiceM8 connection, or multi-step follow-ups: from NZ$1,800 + GST, quoted per job.
A phone assistant without an AlpineWeb website package is quoted separately.
Not included in Website + AI: the phone assistant, live calendar booking, SMS or WhatsApp. Website + AI + Phone includes the phone assistant. It books into a calendar only where your booking system allows, and we check that during setup. SMS and WhatsApp are not included. There is no promise of more leads.
Who it’s for
Owner-run trades, cafés and hospitality, tourism operators, clinics and professional services — in Queenstown, Wānaka, Arrowtown and Central Otago, and further afield.
If you need a large online store, custom software, or a site your team will edit every day, we’re probably not the right fit — and we’ll say so.
AI and automation for small businesses.
We also set up practical AI and automation for small businesses. Website + AI adds an assistant on the site that only answers from the site and an FAQ you approve, sends each enquiry to your inbox, and does not make up prices or book jobs. An AI consultation is NZ$295 + GST: 90 minutes, in person around Queenstown or by video, then a short written plan of what is worth automating. Bigger automation, such as live booking, a Tradify or ServiceM8 connection, or multi-step follow-ups, is quoted per job from NZ$1,800 + GST.
Learn about AI and automation in Queenstown
No website yet? Email us about a new site.
Email Sam your name and website address, call 03 242 8282, or get in touch. By sending a request, you agree we can contact you about your website. Privacy policy.
Refer a business.
If you refer a business that signs up for the website service, you both receive one month free (NZ$179 + GST value). The credit is applied after the new client’s first paid month.
Call 03 242 8282, or get in touch and mention who referred them.
Good to know
Do I need to be based in Queenstown?
No. We’re based in Queenstown and happy to meet around town. We also work with businesses across New Zealand and overseas, by phone or video.
What does it cost?
NZ$495 + GST setup, then NZ$179 + GST a month, with a 12-month minimum. That’s NZ$2,643 + GST for the first year. You approve the site before you pay the setup. Website + AI is NZ$1,490 + GST setup, then NZ$279 + GST a month, with a 12-month minimum. That’s NZ$4,838 + GST for the first year. Website + AI + Phone is NZ$1,990 + GST setup, then NZ$399 + GST a month, with a 12-month minimum. That’s NZ$6,778 + GST for the first year.
Already a client?
Already a client? You can add AI later for NZ$995 + GST setup. The monthly fee then goes from NZ$179 + GST to NZ$279 + GST. If you are already on Website + AI, you can add the phone assistant for NZ$500 + GST setup. The monthly fee then goes from NZ$279 + GST to NZ$399 + GST.
How many AI conversations are included?
Website + AI includes up to 100 AI conversations a month. More are in blocks of 100 for NZ$20 + GST.
How many call minutes are included?
Website + AI + Phone includes 200 call minutes a month. Extra minutes are NZ$0.45 + GST each.
What happens to my calls?
The phone assistant answers calls you miss or cannot take. It uses your existing number via call forwarding, or a new local number. It answers common questions only from an FAQ you approve, takes booking or quote requests and messages, and sends you a summary by text or email. Where that is set up, it offers to put an urgent call through to a person. It is not an emergency service, and it is not a substitute for 111.
Do callers know it is an AI assistant?
Yes. The phone assistant tells callers they are speaking with an AI assistant.
What is an AI consultation?
An AI consultation is NZ$295 + GST, one-off. It is a 90-minute session, in person around Queenstown or by video. We review how the business handles enquiries, calls, bookings and admin, then send a short written plan of what is worth automating, with rough costs. If an AI plan or an automation project starts within 30 days, the fee is credited against that setup. It does not promise savings, more leads, or a particular outcome.
What is not included?
Not included in Website + AI: the phone assistant, live calendar booking, SMS or WhatsApp. Website + AI + Phone includes the phone assistant. It books into a calendar only where your booking system allows, and we check that during setup. SMS and WhatsApp are not included. There is no promise of more leads.
Who owns my domain and website?
Your domain stays in your name. Your brand, copy, images you supply, customer data and business accounts stay yours. We host and look after the site as part of the monthly service. If you want to take the website elsewhere, an optional buyout of NZ$495 + GST transfers ownership of the build. That’s an ownership-transfer fee, not a cancellation fee. If you do not buy it out, you keep your domain and the website licence ends when the service ends. Details are in the terms.
What counts as a small change?
Updating text, swapping a photo you supply, or changing hours or contact details on an existing page. Those are included, and done within one business day. New pages, redesigns and new features are a separate scope.
How long does a new website take?
It depends on the scope and when your content is ready. We’ll agree a timeline before we start.
What if I want to cancel?
Website, Website + AI, and Website + AI + Phone each have a 12-month minimum. The website plan is NZ$179 + GST a month. After that, you can cancel any time with 30 days’ notice and no cancellation penalty. If you cancel during the first 12 months, the remaining monthly fees up to the 12-month mark become payable, or less if we can re-use the work or otherwise limit our loss. That covers the committed term. It is not a penalty, and the optional buyout is not added on top. Your domain stays yours. Details are in the terms.
Am I locked in?
No. Website, Website + AI, and Website + AI + Phone each have a 12-month minimum. After that, you can cancel any time with 30 days’ notice and no cancellation penalty. Your domain is always yours. If you want to take the website elsewhere, an optional buyout of NZ$495 + GST transfers ownership of the website build. That’s an ownership-transfer fee, not a cancellation fee. Details are in the terms.
Do I need to arrange hosting?
No. Hosting and security are part of the monthly fee.
Do you guarantee a Google ranking?
No. We focus on a clear website, and a Google listing that matches it, so people can understand the business and get in touch.
How does the referral credit work?
If a current client refers a business that signs up, both receive one month free (NZ$179 + GST value). The credit is applied after the new client’s first paid month. Call 03 242 8282, or get in touch and mention who made the referral.
AlpineWeb, Queenstown. hello@alpineweb.co.nz · 03 242 8282
Based in Queenstown. Happy to meet around town, or talk by phone or video.
Pages for Queenstown, Wānaka, Arrowtown and Central Otago: website design in Queenstown, web design in Wānaka, website maintenance, tradie websites, SEO Queenstown, AI and automation.
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