Privacy Policy
Last updated: 13 April 2025
Introduction
AlpineWeb ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We adhere to the New Zealand Privacy Act 2020 and are committed to ensuring the privacy and security of your personal information.
Information We Collect
We may collect personal information that you provide directly to us, such as:
- Contact information (name, email address, phone number, postal address)
- Business information (company name, job title)
- Communications you send to us
- Survey responses
- Payment information (processed securely through our payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website
- Click patterns
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Comply with legal obligations
Disclosure of Your Information
We may share your personal information in the following situations:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer (e.g., merger or acquisition)
Your Rights Under the Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your personal information in certain circumstances
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Privacy Commissioner
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@alpineweb.co.nz